Our Policies
Statement of Intent & Operating Principles
Blue Bamboo Consulting Ltd is linked to the European Mentoring & Coaching Council, the Association for Neuro-Linguistic Programming and the Association for Coaching and adhere to their mission statements, aims and over-arching philosophies and principles of best practice. We also encourage our people to engage with the Institute of Leadership & Management (ILM), as we believe that many of their processes and formal qualifications complement Blue Bamboo’s proposition and ethos.
We acknowledge the work of the GWiz Learning Partnership, the Lazarus Consultancy, Awaken Consulting & Training Services and PPD Learning and thank them all for their direct and indirect support and encouragement, their compassionate care and their skills as trainers, coaches as business professionals.
Statement of Intent
Blue Bamboo aims to provide effective, inspirational and generative coaching and training to facilitate positive growth and congruent change at both a personal and organisational level through:
- Professionally referenced methodologies
- Clear operational structures & procedures
- Suitably qualified, supervised/regulated & experienced coaches, trainers & consultants
- Co-operative & aligned processes
We aim to deliver this in a spirit of positivity, enthusiasm and commitment to our clients' specific & desired outcomes.
Blue Bamboo’s programmes are both experiential and theoretical and are designed to create an optimal learning environment to suit the particular needs of each delegate.
We welcome feedback and actively encourage constructive comments from any interested party and, as a matter of course, from delegates attending our programmes.
Blue Bamboo operates from five fundamental principles of NLP and encourages all its clients to consider the positive impact of the same on their own experiences, namely:
- be Outcomes Oriented
- develop & maintain Behavioural Flexibility
- have highly developed Sensitivity & Awareness of self and others (sensory acuity)
- build & maintain Rapport with others (to understand their perceptions of reality)
- operate from a physiology & psychology of Excellence
- an absolute belief that Positive Change is desirable and achievable for all
Corporate Social Responsibility
Our principles:
Blue Bamboo Consulting recognises that we must integrate our business values and operations to meet the expectations of our stakeholders. They include customers, employees, regulators, suppliers, the local and wider community and the environment.
We recognise that our social, economic and environmental responsibilities to these stakeholders are integral to our business. We aim to demonstrate these responsibilities through our actions and within our corporate policies.
We take seriously all feedback that we receive from our stakeholders and, where possible, maintain open dialogue to ensure that we fulfil the requirements outlined within this policy.
We shall be open and honest in communicating our strategies, targets, performance and governance to our stakeholders in our continual commitment to sustainable development.
The Managing Director is responsible for the implementation of this policy and will make the necessary resources available to realise our corporate responsibilities. The responsibility for our performance to this policy rests with all employees throughout the Company. As such, the policy and its implementation strategies, at both individual and Company levels, are trained in during Induction and are reviewed periodically to ensure compliance.
Our partnership focus:
- We shall strive to improve our environmental performance through implementation of our Sustainable Development and Environmental policies
- We shall ensure a high level of business performance while minimising and effectively managing risk
- We will register and resolve customer complaints in accordance with our published standards of service
- We shall support and encourage our employees to help local community organisations and activities in our region
- We shall operate an equal opportunities policy for all present and potential future employees and associates
- We will offer our employees clear and fairs terms of employment and provide resources to enable their continual development
- We shall provide safeguards to ensure that all employees, associates, suppliers and customers are treated with respect and without sexual, physical or mental or psychological harassment
- We shall provide, and strive to maintain, a clean, healthy and safe working environment
- We shall uphold the values of honesty, partnership and fairness in our relationships with stakeholders
- Our contracts will clearly set out the agreed terms, conditions and the basis of our relationships
- We will operate in a way that safeguards against unfair and unethical business practices
- We shall encourage suppliers and contractors to adopt responsible business policies and practices for mutual benefit
Environmental Policy
Statement of Principles
In accordance with the core values of the Company, the environmental policy will comply with the basic principles of ethics, legality, prudence, equality, safety, timeliness, fairness, transparency and simplicity.
The Policy
The Company accepts that it has a responsibility to help create and maintain a sustainable and eco-friendly environment, having regard also for the visual and noise impacts upon our ‘neighbours’.
Therefore our policy is to:
- Comply with environmental legislation and reduce pollution wherever practicable.
- Pursue regular programmes of maintenance and repair in order to maintain energy efficiency as well as reduction of harmful emissions to atmosphere.
- Seek opportunities to minimise waste by efficient use of raw materials and by reuse and recycling of unavoidable wastes.
- Commit to the continuous improvement of waste management practices, to take effort to minimise avoidable waste, guided by consideration of both value for money and the environmental benefits of options for each waste type and ensure that materials no longer required are managed according to the following:
Reduce at source – by using and discarding less material generally, segregating wastes and asking suppliers to take back packaging and re-usable containers.
Re-use and repair – by using re-usable chemicals and equipment, passing on to others and repairing in preference to replacing where appropriate.
Recycle – by separating materials for recycling, such as mixed waste paper, cardboard, cans and printer consumables. We are members of the nationwide “Paper Planet Scheme”
Responsible disposal – by complying with the Environmental Protection Act 1990, and Duty of Care Regulations 1991.
- Aim to use, wherever practicable, materials, the production of which is ecologically sustainable and recyclable.
- Promote an awareness and understanding of environmental issues, particularly in relation to the incorporation of such issues into the curriculum.
Monitoring and Review
The management will receive a report, as required, on environmental issues. The report will contain a review of the progress in implementing the policy and include recommendations for revision of the policy where appropriate.
Equality & Diversity Policy
Blue Bamboo Consulting is committed to eliminating discrimination and encouraging diversity amongst our growing team. Our aim is that our people will be truly representative of all sections of society and each person feels respected and able to give of their best.
To that end the purpose of this policy is to provide equality and fairness for all in our employment and not to discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion or age. We oppose all forms of unlawful and unfair discrimination.
All employees and associates, whether part-time, full-time or temporary, will be treated fairly and with respect. Selection for employment, promotion, training or any other benefit will be on the basis of aptitude, need and ability. All of our people will be helped and encouraged to develop their full potential and talents and the resources available in the business will be fully utilised to maximise the efficiency of the organisation.
Our commitment:
- To create an environment in which individual differences and the contributions of all our people are recognised and valued.
- Every person is entitled to a working environment that promotes dignity and respect to all. No form of intimidation, bullying or harassment will be tolerated.
- Training, development and progression opportunities are available to all.
- Equality in the workplace is good management practice and makes sound business sense.
- We will review all our employment practices and procedures to ensure fairness.
Breaches of our equality policy will be regarded as misconduct and could lead to disciplinary proceedings.
- This policy is fully supported by the senior leadership team and has been prepared in consultation with informed and experienced bodies.
- The policy will be monitored and reviewed annually.
